Privacy Policy naga91 —Your Data Security

Naga91 ("we", "Platform", "Company") values the privacy of every member who uses our services. This Privacy Policy explains in detail how we collect, store, use, and protect your personal data when you use the naga91 website and all services related to it.

This Privacy Policy applies to all users who access the naga91 platform — whether simply browsing the website, registering as a new member, or using any of the gaming features we offer. By continuing to use this platform, you consent to the collection and use of data as described in this document.

Naga91 collects several categories of personal data depending on how you interact with our platform. Below is a summary of the data types and their purposes of collection:

We only collect data that is strictly necessary for the stated purposes. The principle of data minimisation is always observed in naga91's operations.

The personal data we collect is used for the following lawful purposes:

3.1 Account Management and Services

Your data is used to create and manage your member account, verify your identity during login, process deposits and withdrawals, and grant access to all naga91 gaming features you participate in.

3.2 Security and Fraud Prevention

Technical information such as IP addresses, login patterns, and device information is used to detect suspicious activity, prevent unauthorised access, and protect your account from security threats. This includes continuous monitoring to detect any account takeover attempts.

3.3 Legal and Regulatory Compliance

Naga91 is legally required to carry out KYC (Know Your Customer) and AML (Anti-Money Laundering) checks. Your identity and financial data are used to fulfil these compliance obligations, including reporting to the relevant authorities when required.

3.4 Service Improvement

Platform usage pattern data helps us understand how members interact with games and platform features. This information is used to improve the user experience, develop new features, and optimise overall platform performance.

3.5 Marketing Communications

With your consent, we may use your email address and phone number to send information about promotions, new bonuses, and exclusive offers. You may withdraw this consent at any time through your account settings or by contacting customer support.

Naga91 does not sell your personal data to any third party for their own marketing purposes. However, we do share data with certain parties under limited and controlled circumstances:

• Payment Service Providers: Transaction information is shared with the payment processors required to complete your deposits and withdrawals. All such providers are subject to strict data protection agreements.
• Game Providers: Minimum required game data is shared with game software providers to enable game functions to operate correctly.
• Regulatory Authorities: We share the necessary information with financial authorities, law enforcement, and regulatory bodies when required to do so by law.
• Analytics Services: Anonymised usage data is shared with analytics tools to understand platform performance. No personally identifiable information is shared through these channels.
• Third Parties in the Event of a Merger: If naga91 is involved in any merger, acquisition, or sale of assets, user data may be transferred as part of that transaction, subject to the same or better Privacy Policy.

The security of your personal data is naga91's highest priority. We implement multiple layers of technical and organisational protection to ensure your data remains safe at all times:

5.1 Encryption in Transit

All data transmitted between your device and naga91's servers is protected with TLS 1.3 (Transport Layer Security) encryption. This means every piece of information you send — including passwords, payment details, and personal data — is encrypted before transmission and cannot be read by any unauthorised party.

5.2 Encryption at Rest

Sensitive data stored in our databases, including identification numbers and financial information, is encrypted using AES-256 standards. Member passwords are stored in hashed form using a non-reversible algorithm.

5.3 Access Control

Access to member personal data within naga91's internal systems is restricted to staff who require that information to perform their duties, based on a strict need-to-know basis. All access is logged and continuously monitored.

5.4 24/7 Security Monitoring

Our systems are monitored around the clock to detect and respond to any security threats. Penetration testing is conducted regularly by independent third parties to ensure our systems remain in optimal condition.

Naga91 uses cookies and similar technologies to enhance the user experience and ensure the platform functions correctly. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions, security, and language preferences. These cookies cannot be disabled as they are critical to platform operation.
• Performance Cookies: Collects information about how you use the platform (e.g., most frequently visited pages) to help us improve functionality and design. This data is collected collectively and anonymously.
• Functional Cookies: Stores your personal preferences such as display settings and game preferences to deliver a more personalised experience.
• Marketing Cookies: Used with your consent to display more relevant advertisements and measure the effectiveness of our marketing campaigns.

You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality of certain parts of the platform.

As a data subject, you hold several important rights under Malaysia's Personal Data Protection Act 2010 (PDPA). naga91 respects and facilitates the exercise of these rights: